Delivery & Refund Information

Delivery Information


All products on this site will ship free and will be mailed within 3-7 days of your order


Refund Information

Refund requests prior to our shipment will be processed within 12 hours and you will receive a full refund upon approval.


Refusing to return or exchange goods for non-quality problems.


If the item has quality problems, please contact our email :support@quantumee.com, attach the item photos, fault photos, your order number, your contact information, we will contact you within 3 days

after receiving the email to confirm whether Need to return, if there is a quality problem, we will bear the logistics cost of your return.


If you are not sure whether the problem encountered by your item is a quality problem, you can also contact us via email: support@quantumee.com to confirm.